pav88 Privacy Policy

pav88 ("we", "us", "our") operates the online sportsbook and casino platform accessible at pav88.win (the "Platform"). pav88 acts as the data controller in respect of personal data collected from users ("you", "your") who access or use the Platform. pav88 operates under international gaming authority guidelines and is committed to handling personal data responsibly, transparently, and in compliance with applicable data protection laws.

By registering an account, accessing the Platform, or otherwise using any pav88 service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

pav88 collects personal data that is necessary to provide and improve our services. The categories of data we may collect include:

pav88 does not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless required by applicable law for responsible gaming or anti-money laundering purposes, in which case collection will be limited to what is strictly necessary.

pav88 processes your personal data for the following purposes:

• Account Management: To create, verify, maintain, and close your pav88 account. This includes identity verification at registration and at any subsequent stage as required by applicable gaming regulations.
• Service Delivery: To process bets, casino game transactions, deposits, and withdrawals. To display your account balance, betting history, and transaction records within the pav88 Platform.
• Regulatory Compliance: To satisfy anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations imposed by the applicable international gaming authority. This includes age verification (21+ requirement), source-of-funds checks, and self-exclusion enforcement.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account abuse, and unauthorised access to the pav88 Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via live chat and email.
• Service Improvement: To analyse usage patterns and technical performance data in order to improve the pav88 Platform's features, reliability, and user experience.
• Marketing Communications: Where you have given express consent, to send you promotional offers, bonus notifications, and updates about pav88 products and services. You may withdraw consent at any time via account settings or by contacting support.

pav88 processes your personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil the terms of your pav88 account agreement — including executing bets, processing payments, and managing your account.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML/KYC requirements, age verification mandates, responsible gaming obligations, and regulatory reporting duties.
• Legitimate Interests: Processing carried out in pav88's legitimate interests where such interests are not overridden by your fundamental rights — including fraud prevention, security monitoring, and internal analytics.
• Consent: Processing for direct marketing communications and non-essential cookies, where your prior consent has been obtained. Consent may be withdrawn at any time.

pav88 does not sell your personal data. We may share your data with the following categories of recipients, solely to the extent necessary for the stated purpose:

• Payment Processors: Malaysian payment providers including Touch n Go eWallet, Boost, Maybank, CIMB, and Public Bank receive financial data necessary to process your transactions. These providers operate under their own privacy policies and applicable financial services regulations.
• Technology & Platform Providers: Third-party game providers (e.g. live casino studios, slot game developers) and hosting infrastructure providers may access limited technical and usage data in order to deliver their services within the pav88 Platform.
• Regulatory Authorities: pav88 may be required to disclose personal data to the applicable international gaming authority, financial intelligence units, or law enforcement agencies in response to lawful requests, court orders, or regulatory investigations.
• Responsible Gaming Bodies: Where a player is self-excluded from pav88, relevant data may be shared with cross-platform self-exclusion schemes as required by applicable gaming regulations.
• Professional Advisors: Legal counsel, auditors, and compliance consultants operating under confidentiality obligations may access personal data where necessary for the conduct of their services.

All third-party recipients are required to handle personal data in a manner consistent with this Privacy Policy and applicable data protection law.

pav88 uses cookies and similar technologies on the Platform. A "cookie" is a small text file stored on your device by your browser at the instruction of a website. pav88 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the Platform — including session authentication, login state management, and security features. These cookies cannot be disabled without impairing core Platform functionality.
• Functional Cookies: Store your preferences (e.g. language settings, odds display format) to personalise your experience on the pav88 Platform.
• Analytics Cookies: Collect anonymised data about how users interact with the Platform — including pages visited, session duration, and error reports — to help pav88 improve performance and usability.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your pav88 account and using core Platform features.

pav88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:

• Account & Identity Data: Retained for a minimum of five (5) years following account closure, as required by applicable AML and gaming authority regulations.
• Financial Transaction Records: Retained for a minimum of seven (7) years for tax, audit, and regulatory compliance purposes.
• Customer Support Communications: Retained for three (3) years following resolution of the relevant enquiry or dispute.
• Technical & Usage Data: Retained for up to twenty-four (24) months in anonymised or aggregated form for analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

pav88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and pav88 servers.
• Encryption of sensitive data at rest, including financial and identity information.
• Role-based access controls limiting internal access to personal data to authorised personnel on a strictly need-to-know basis.
• Multi-factor authentication requirements for pav88 system administrators and privileged users.
• Regular security audits, penetration testing, and vulnerability assessments conducted by qualified third-party security firms.
• Incident response procedures for detecting, containing, and reporting personal data breaches in accordance with applicable notification requirements.

While pav88 takes all reasonable steps to protect your data, no digital transmission or storage system is completely impenetrable. You are responsible for maintaining the security of your pav88 login credentials and for notifying pav88 immediately if you suspect unauthorised access to your account.

Subject to applicable law and regulatory exceptions, pav88 account holders have the following rights with respect to their personal data:

• Right of Access: You may request a copy of the personal data pav88 holds about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data held on your account. You may also update certain information directly via account settings.
• Right to Erasure: You may request deletion of your personal data. Note that pav88 may be required to retain certain data beyond your request where legal, regulatory, or contractual obligations exist.
• Right to Restriction: You may request that pav88 restrict the processing of your personal data in defined circumstances, such as during a dispute about data accuracy.
• Right to Data Portability: Where technically feasible and legally applicable, you may request a structured, machine-readable export of personal data you have provided to pav88.
• Right to Object: You may object to pav88's processing of your data on the basis of legitimate interests, and you may withdraw consent to marketing communications at any time.

To exercise any of the above rights, contact pav88 via live chat at pav88.win or by email at [email protected]. pav88 will respond to verifiable requests within thirty (30) days.

The pav88 Platform is strictly restricted to persons aged 21 years of age and above. pav88 does not knowingly collect personal data from persons under 21. Age verification is mandatory at registration, and pav88 reserves the right to require documentary proof of age at any point during the account lifecycle.

If pav88 becomes aware that personal data has been collected from a person under the minimum age requirement, such data will be deleted immediately and the associated account closed. If you have reason to believe that a minor has registered on the pav88 Platform, please notify pav88 immediately via live chat or email.

pav88 reserves the right to update this Privacy Policy at any time. When material changes are made, pav88 will publish the revised policy at pav88.win/privacy-policy and update the effective date at the top of this document. Where required by applicable law, pav88 will provide direct notification of material changes via your registered email address or via in-platform notification.

Your continued use of the pav88 Platform following notification of any policy update constitutes your acceptance of the revised Privacy Policy. If you do not accept the updated terms, you must stop using the Platform and may request account closure by contacting support.

For all privacy-related enquiries, data subject requests, or concerns about pav88's handling of your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the pav88 Platform. Average response time under 2 minutes. This is the fastest channel for urgent data concerns.
• Email: [email protected] — responses within 24 hours. For formal data subject requests, please include your full name, registered email or mobile number, and a description of your request.

All privacy communications are handled in English by pav88's dedicated support team, operating on Malaysia Time (MYT, UTC+8).